California Franchise Tax Board - Accessibility & Certification (July 2023)
Is the digital gateway to California's financial landscape truly accessible to all? On July 1, 2023, the California Franchise Tax Board (FTB) reaffirmed its commitment to digital inclusivity, ensuring its online platforms cater to a diverse range of users, regardless of their abilities.
The significance of digital accessibility cannot be overstated, particularly when it comes to government services. The FTB, responsible for collecting taxes and providing services to Californians, recognizes this imperative. As such, the FTB has taken significant steps to ensure its website is designed, developed, and maintained to be accessible, a commitment formally certified on July 1, 2023. This certification is a testament to the FTB's dedication to providing equal access to all individuals, businesses, and tax professionals. The initiative is more than a formality; it's a fundamental obligation to serve all Californians effectively.
This commitment translates into tangible improvements, aligning with the guidelines established by California law. The FTB's website accessibility is achieved through meticulous adherence to several key California government codes:
- California Government Code Section 7405: This section generally pertains to the accessibility of state agency websites, mandating that these digital platforms are usable by individuals with disabilities. The section outlines specific requirements for design, development, and ongoing maintenance to ensure compliance with accessibility standards.
- California Government Code Section 11135: This crucial section prohibits discrimination in programs or activities that are conducted by, or receive financial assistance from, the state. This provision extends to digital services, ensuring that individuals with disabilities are not excluded from accessing information or services due to inaccessible websites or applications.
- California Government Code Section 11546.7: This section, where applicable, provides additional guidance on specific aspects of accessibility, potentially encompassing elements like web content, software applications, and electronic documents. This law enhances the requirements for all digital services provided by the state government.
The FTB's website, MyFTB, serves as a central hub for managing state tax obligations. Through MyFTB, users can file returns, make payments, check the status of their refunds, and access crucial tax information. It is an essential tool for individuals, businesses, and tax professionals operating within the state. The emphasis on accessibility means that all users can navigate and utilize these services without barriers, thereby upholding the principles of fairness and equal access. This ensures that everyone, regardless of their abilities, can fulfill their tax obligations efficiently and independently.
In an era where digital interactions dominate, the FTB's certification serves as a model for other state agencies and organizations. By prioritizing accessibility, the FTB exemplifies the commitment to digital equity and inclusivity. This ongoing dedication to ensuring that digital platforms are user-friendly and accessible reflects a dedication to serving the people of California efficiently and fairly. This commitment is not simply a policy, but a demonstration of how government entities can make the digital world a more inclusive space.
Here's a look at the essential services and resources available through the FTB website:
| Service | Description |
|---|---|
| File a Return | Submit your California state tax return electronically. |
| Make a Payment | Make payments for taxes owed through various methods, including online payments, check, or money order. |
| Check Your Refund | Track the status of your state tax refund. |
| MyFTB Account | Access your tax account information, payment history, and important notices. |
| Get Free Tax Help | Find resources and assistance if you need help preparing your taxes. |
The initiative to ensure accessibility is a continuous one. The FTB recognizes that the digital landscape is dynamic, and the requirements for accessibility are constantly evolving. To maintain compliance and enhance the user experience, the FTB's website undergoes regular updates and refinements. The FTB is committed to remaining at the forefront of digital accessibility. This ongoing commitment to accessibility reflects the values of fairness and inclusivity.
The FTB, in its commitment to serving the people of California, has always strived to provide clear, understandable information about state taxes and how to comply with tax laws. They offer multiple channels for taxpayers to find the information they need and seek assistance when necessary. For example, the website includes a detailed FAQ section to answer the most common questions. Moreover, the FTB has an accessible technology program to support and enhance the inclusivity of its resources. By actively taking steps to address potential barriers and challenges, the FTB guarantees that its services are open to everyone.
 reaffirmed its com){kind=link}